Términos del servicio

Terms of Service

OVERVIEW

This website is operated by Mercury Flowers. Throughout the site, the terms “we”, “us” and “our” refer to Mercury Flowers.

Mercury Flowers operates this website and online store, including all related content, features, and services (the “Services”), powered by Shopify.

By visiting our site and/or purchasing from us, you engage in our Services and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our Services.

SECTION 1 - USE OF SERVICES

By using this site, you confirm that:

  • You are at least the age of majority in your state
  • All information you provide is accurate and complete
  • You will not use our Services for unlawful or unauthorized purposes

You are responsible for maintaining the security of your account and any activity under it.

SECTION 2 - PRODUCTS & VISUAL REPRESENTATION

We strive to display products as accurately as possible.

However:

  • Colors and appearance may vary depending on your screen
  • Floral products are natural and may vary slightly in design and composition

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities per order or customer

SECTION 3 - ORDERS & ACCEPTANCE

All orders are subject to acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or restrict orders based on availability or suspected misuse

Orders are only confirmed after payment is processed.

Once an order is accepted, changes or cancellations may not be possible.

SECTION 4 - PRICING & PAYMENTS

All prices are listed in USD.

Prices:

  • May change at any time without notice
  • Do not include taxes or delivery fees unless stated

You agree that:

  • Payment details are accurate and valid
  • You are authorized to use the payment method

SECTION 5 - DELIVERY & FULFILLMENT

Mercury Flowers provides local delivery within Los Angeles only.

Delivery:

  • Fees are calculated based on distance
  • Delivery times and windows are estimates, not guarantees
  • Same-day delivery is available for orders placed before 6:00 PM, subject to availability

Once a delivery attempt is made, the order may be considered fulfilled.

We are not responsible for:

  • Delays caused by traffic, weather, or access issues
  • Failed deliveries due to incorrect or incomplete information

Full details are outlined in our Shipping & Delivery Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site (images, text, branding, design) is owned by Mercury Flowers or its licensors.

You may not:

  • Copy, reproduce, or distribute content
  • Use materials for commercial purposes without permission

SECTION 7 - THIRD-PARTY SERVICES

Our store is powered by Shopify.

We may use third-party tools and services which:

  • Are provided “as is”
  • Are outside our direct control

We are not responsible for third-party services or content.

SECTION 8 - USER FEEDBACK

By submitting feedback, reviews, or suggestions, you grant us the right to:

  • Use, modify, and publish such content
  • Use it for marketing or operational purposes

We are not obligated to:

  • Keep submissions confidential
  • Provide compensation

SECTION 9 - ERRORS & INACCURACIES

We reserve the right to:

  • Correct errors in pricing, product details, or availability
  • Cancel orders affected by such errors

SECTION 10 - PROHIBITED USE

You may not use the site to:

  • Violate laws or regulations
  • Submit false or misleading information
  • Harm or interfere with the site’s operation
  • Attempt to access systems or data without authorization

We may terminate access for violations.

SECTION 11 - DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”.

We do not guarantee:

  • That the site will be uninterrupted or error-free
  • That products will meet subjective expectations

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Mercury Flowers is not liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business
  • Delivery delays or fulfillment issues outside our control

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold Mercury Flowers harmless from any claims arising from:

  • Your violation of these Terms
  • Your misuse of the Services

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services at any time without notice if Terms are violated.

SECTION 15 - GOVERNING LAW

These Terms are governed by the laws of the State of California, United States.

Any disputes shall be handled in the courts of Los Angeles County.

SECTION 16 - CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the site constitutes acceptance of any changes.

SECTION 17 - CONTACT INFORMATION

Mercury Flowers
900 S Figueroa Street
Los Angeles, CA 90015
Phone: (323) 872-3819
Email: info@mercury-flowers.com